All clients are asked to provide a 50% (fifty percent) deposit upon booking. This deposit is required to help limit the number of “no show” appointments. This deposit is fully refundable upon cancellation as long as the cancellation follows our guideline. Refunds will be processed back to the original payment method.
Client cancellations are required 24 hours prior to appointment. Any cancellations received after that point may forfeit the deposit.
If an appointment needs to be cancelled by the therapist, as much notice as possible will be given and deposits will be refunded to the original payment method.
Contact us at email@example.com for questions related to refunds and returns.